Shipping Policy
FREE: USPS First Class Shipping USA (3 - 10 days): Orders $50 or more
Returns accepted within 30 days.
Order Processing:
Most orders are shipped out same day or within 24 business hours. We do not process orders on weekends. Most order typically arrive within 4-10 business days, using standard shipping. We do not currently offer priority shipping.
In very rare cases, 1% of the time, we get customers that email us stating they have not received their order after it has been posted as "Delivered" by USPS/selected carrier. In most of these cases, the postal courier has placed the package inside the mailbox (rather than the front door) as many of our packages are in mailers and not boxes. If you have not received your package and it has been posted as delivered in tracking, please check your mailbox first, then contact the courier directly as only they can connect you with the courier that delivered or marked delivered the package. Unfortunately, we have no control of USPS or the package once it leaves us so if it has been marked as delivered we must take USPS's word that it has been. If you contact them we have never had an unresolved issue of it still being missing.
Standard Shipping Fees: $5.95 (Orders $0-$49.99) Or FREE with orders over $50.00.
Return Shipping
Returns are easy! Use our return center to process your return within 30 days of purchase. All items will be inspected and must be in their original condition with tags attached, no stains or signs of wear, and in the packaging or similar packaging as they were delivered. All damaged merchandise will not be accepted. Please mail returns to the following address:
Att: Return Center
Couch Covers Plus
9805 Campo Road #165-939
Spring Valley, Ca 91977
No returns are accepted under any circumstances after 30 days of receipt. Please note if you paid for any shipping, that all shipping charges are not refundable, only product purchases are.